Conflict Management: The conflict is the process by which the actions of one party are perceived to negatively affect something that the other person cares about. Conflicts can have both positive and negative impact on the organizational success. There are various factors that have been considered as potential oppositions that cause conflict such as communication, organizational structure and personal variables. The study of these aspects is very helpful in real world scenarios and will reduce the uncertainty that arise due to conflict and understanding the reasons for conflict (Rahim, 2010). The Thomas Kilman’s conflict resolution model is extensively employed. In this model the behaviour of individual in conflict situation is studied and accordingly five modes of handling conflict is given. These have been described below.
Collaboration: Win Win situation for both parties
Competition: One party wins while other lose
Accommodation: Opposite of the competition negotiation
Avoidance: potential benefits are outweighed by the potential aggravation
Compromising: Both the parties are agreeable on mutually acceptable solution.
Leadership: There are several aspects related to leadership that have been studied. One of the aspects is the theories related to leadership include the leadership styles and the theoretical models. The two theories that have been considered are cognitive resource theory and the path goal theory. The Cognitive Resource Theory postulates that the experience and intelligence of leader influences his decision making under stress. Another theory is the path goal theory. According to this theory, multiple leadership styles can be displayed by the leader. The leadership style being displayed depends upon the goals of the followers. Lastly, the leader member exchange theory is to identify the leaders from the given followers (Frederick, 2014). This is done by identifying the members who can take up the role as leaders. Apart from this, there are several other theories related to leadership.
There can be several approaches to leadership which includes charismatic leadership, Laissez-Faire approach, autocratic approach, democratic approach and transformational leadership (Jennifer, 2009). A brief overview provides an insight into leadership that can have huge influence on the organizational success.
All the theories have been explained briefly. A greater understanding and relevance of these models with respect to applicability can be understood based on the detailed discussion in the next section.
The above discussion highlights very important points. Firstly, the examples show that companies have to consider how these theories and models can be employed in their organization. This is to say that these theories are only the framework and its application depends on the complete setup of the organization. Secondly, it can be seen that the examples that have been given are from different industries. It shows that these theories can be applied to any organization irrespective of the industry. The level of influence these theories have depend largely on the implementation rather than the industry based factors.Overall, the study has been useful in understanding how these models can be applied to the organizations and the changes that can be brought about by these applications. The organizational behaviour concepts certainly have immense applicability for the managers. Increasing diversity and other challenges increase its utility.