hamlet代写:业务流程再造

hamlet代写:业务流程再造

业务流程再造(BPR)这个术语在快速变化的商业世界中已经很常见了。这个术语大约出现在20年前,当时它被认为是美国商业部门改革的一种方法。如per Habib and Shah(2013)所述,Hammer也被称为BPR之父,他是第一个提出这个术语的学者。Daly(2011)引用Hammer和Stanton提出的BPR是对美国公司业务流程进行根本性变革的工具,被认为是对当时著名的日本TQM(全面质量管理)方法的替代。Hammer(2010)将BPR作为对完整业务流程的反思和根本性变革,以实现公司在质量、成本、速度和服务方面的目标。达文波特和肖特(1990)认为BPR是企业调查和工作流程改革的过程,Zarei, Merati和Ghapanchi(2010)建议重新考虑和重建整个组织结构、价值链和工作流程。

hamlet代写:业务流程再造
Archer和Bowker(1995)详细描述了商业世界的动态和不断变化的本质,以及改变生产和发明的传统方法的需求。为了生产出高质量的产品和设施,有必要选择现代技术,以提高业务水平以适应国际市场。这种变化是增长的必要条件,而不随时间变化的公司很快就会落后于竞争对手,最终走向灭亡。Zinser、Baumgartner和Walliser(1998)提出了以客户为中心的观点,认为企业需要改变。他们认为,改变任何业务的主要原因是为了吸引客户来取悦他们并留住他们。同时,以现代化为决心,坚持竞争地位,应用不断更新的前沿技术,也需要企业不断进行再造。同样,为了采用质量领导和降低成本,公司也采用了BPR。

hamlet代写:业务流程再造

The term Business Process Reengineering (BPR) has now become common in the fast changing business world. The term came into rounds around two decades ago, when it was recognized as a methodology for bringing in changes in the business sector of Unites States of America. As per Habib and Shah (2013), Hammer also known as the father of BPR, was the first scholar to coin the term. Daly (2011) quotes that Hammer and Stanton presented BPR as an instrument for carrying out radical changes in the American companies’ business processes and was taken as a replacement of the then famous Japanese approach of TQM (Total Quality Management). Hammer (2010) deliberates BPR as rethinking and radical change for the complete business processes in order to attain goals set for the company with regards to its quality, cost, speed and service. Davenport & Short (1990) considers BPR as a procedure of investigation and workflow reform in a business and Zarei, Merati and Ghapanchi (2010) suggested reconsidering and rebuilding the entire organizational structure, value chain and workflow of operations.

hamlet代写:业务流程再造
Archer and Bowker (1995) detailed the dynamic and ever changing nature of the business world and thus the demand of changing traditional approach taken for production and invention. There is eminent need to opt for modern technologies so as to produce great quality of products and facilities, which are able to raise the standard of the business to meet the international markets. The change is a must for growth and the companies which do not change with time soon fall behind their competitors and ultimately perish. Zinser, Baumgärtner, and Walliser (1998), presented the customer centric view for the need of change for businesses. They believe that the prime reason for change in any business is to attract customers to please them and retain them. Also, taking modernization for the determination of upholding competitive place and application of cutting-edge technologies which keeps on updating also need the business to keep on reengineering. Likewise, for adopting quality leadership and reduction of cost, companies also adopt BPR.

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