In his theory about motivation among employees in a workplace environment, Hertzberg categorized the motivational factors of employees into two different categories- motivators and hygiene (Thompson, 1996). According to this theory, motivators are the internal factors that have a positive influence on the motivation of the employees. For example, earning recognition for own work and performance achievements. Hygiene factors refer to the external factors of motivation, such as the job security, earnings, which may also cause dissatisfaction among employees if not properly managed.
Hertzberg theory has two factors which are Hygiene Factors and Motivator Factors. Hygiene factors include six points which are: the policy and management of the company, a series of financial problems for example salaries, staff working conditions, the security and safe of the job, the quality of supervision and interpersonal relationship in the company respectively. If the company individual is not satisfied with these conditions and points, staff may feel dissatisfaction with work. One another factor is motivator factors (Gawel, 1997). Motivator factors also include six key points which are status, the chances of improvement in working, responsibility, challenging, improve personal achievement and personal advancement in work and gaining recognition respectively. Motivation factors focus on increasing the productivity, which means that motivation factors are used to ensure the employee work for higher productivity within the same resource of time.
Based on the Hertzberg theory of motivation, there are two different factors in Hertzberg theory but not all needs be satisfied with can achieve motivation, only when the motivator factors’ needs be satisfied with can motivate people. Hygiene Factors have some differences to motivator factors. According to theory described by Hertzberg, the trend of hygiene factor is more appreciated by the members of the staff (Adair, 2006). Bad hygiene factors such as bad workplace conditions and safety issues tend to make the staff members feel dissatisfied from the organization and their job. For example- the policy of employee workplace safety is a basic hygiene issue on which the employees pay great attention.