英国论文代写:酒店业

英国论文代写:酒店业

酒店业是对每一个经济体的重要贡献,因为它为多个客户提供服务,并在行业的不同部门雇用了许多雇员。酒店业的培训、发展和留住是非常重要的,因为营业额会影响员工的情绪不稳定和不满。成交量是在酒店业的一个问题(Timo &戴维森,2005)。据劳工统计局进行的调查显示,招待和休闲活动的营业额最高,从二月到2013年6月,平均为4.8%和5.5%。由于营业额相当高,因此,招聘是人力资源行业的另一个人力资源问题并不令人感到意外。即使是寻找合适的候选人来接替职位也是一个主要问题。当设立机构未能充分评估候选人时,就会增加将错误的人员安置在错误位置的范围。
然而,为了本报告的目的,将重点讨论酒店业人力资源培训、发展和保留方面的问题。与高周转率相一致的是与培训有关的问题。当员工的留任率很低时,管理层就有一种倾向,即在他们被教导如何完成工作之前,把新员工派到地上,以适当的方式对待他们(NOE,2007)。这个特别的机构可能充满了工作人员,但在服务方面却存在疑问。除此之外,高周转率也会增加员工进入管理岗位的范围,即使他们还没有准备好。受过良好训练的经理可以集中精力更好地培训一线员工,因为他或她可以将培训与自己的培训联系起来,并为人力资源管理提供适当的行动。

英国论文代写:酒店业

Hospitality industry is a major contribution to every economy as it provides services to several customers and is known to employ a number of employees across different segments of the industry. Training, development and retention in the hospitality industry is extremely important as the turnover will result in affecting the employees in the form of emotional instability as well as dissatisfaction. Turnover is known to be an issue in the sector of hospitality (Timo & Davidson, 2005). As per a survey conducted by the Bureau of Labour Statistics, hospitality and leisure were known to be having the highest rates of turnover, having an average of 4.8 per cent and 5.5 per cent from the month of February to the month of June 2013. With the considerably high rates of turnover, there is no surprise in the fact that recruitment is another issue of HR in the industry of hospitality. Even looking for the right candidate having appropriate skills for succeeding in filling positions is a major problem. When there is failure of establishment for fully assessing the candidates, it result in increasing the scope to place a right personnel in the wrong position.
However, for the purpose of this report, focus will be created on issue related to training, development and retention in HR for hospitality industry. Going in alignment with the high rate of turnover are issues related to training. When there is low level of retention, management holds the tendency of putting new recruits over the floor before they are taught as to how the job has to be done be them in a proper manner (Noe, 2007). This particular establishment may be full of staff, but there is doubt in the services. In addition to this, the high rate of turnover can result in increasing the scope of employees who move to the position of management even if they are not ready. Managers who are well- trained itself can focus on training the employees at first line in a better manner as he or she can relate it with their own training and deliver appropriate actions for management of human resources.